BDM Training – why do only 60% of PM businesses have a plan in place?

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What is your growth plan for 2024, and how are you supporting your teams?

In our 2023 survey, almost 40% of respondents said they did not have a training schedule in place for their teams; while they have access to some tools, they find the time to put this into practice challenging.

In the fast-paced world of property management, staying ahead of the curve is crucial to success. BDMs are responsible for growing the portfolio and fostering lasting relationships with property owners and investors, but how can your they excel in their roles and ensure the continued growth of your business? The answer lies in a well-structured training schedule.


Why have this in place? The benefits are exponential:

Staying Informed: The property market is dynamic, with changing regulations, market trends, and consumer preferences. A structured training schedule ensures that BDMs are always up-to-date with the latest industry knowledge. This information equips them to provide valuable insights to clients and make informed decisions.

Skill Enhancement: The responsibilities of a BDM extend beyond property transactions. Effective communication, negotiation, marketing, and problem-solving skills are essential. A training schedule offers opportunities for skill development, helping BDMs better serve their clients and manage internal operations efficiently.

Adaptability: Property management is subject to changes in technology, software, and customer expectations. BDMs must stay adaptable and flexible to embrace these changes. Regular training helps them keep pace with the latest tools and trends, ensuring they remain relevant and competitive.

Confidence and Motivation: Training builds confidence in BDMs, making them more effective in their roles. When they feel adequately prepared and supported, they are more motivated to perform at their best, resulting in higher productivity and better client relationships.

Networking Opportunities: Training programs can also provide opportunities for BDMs to network with industry peers and experts. These connections can be invaluable for knowledge sharing, problem-solving, and expanding one’s professional circle.

Our Growth Membership programme has those documents, resources, and tools in it that many PM agencies do not currently have or use, as well as 1-1 coaching/’sounding board’ sessions with our Growth Consultant Dave Moloney, to identify business development opportunities for both personal and professional growth.

If you have any questions or would like to learn more about how we can support the growth and development of your BDMs, feel free to reach out.


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